Key features of Cairns Airport’s international terminal upgrade are being unveiled as passenger figures reach the highest level in almost 20 years.
One of the terminal’s large, new baggage belts began operating this week, providing a lot more space for arriving luggage and enabling timely collection by passengers.
Guests departing from the international terminal can now also take advantage of a newly opened airport lounge experience. Operated by Escape Lounges, the stylish space offers premium facilities and complimentary dining in comfort.
It comes as international passenger figures track toward 760,000 for this financial year, a number not seen since 2008.
Cairns Airport Chief Executive Officer Richard Barker said the terminal enhancements, part of a rolling $55 million overhaul, had come at an ideal time.
“We’re just weeks away from welcoming two new international routes; Jetstar’s direct flights from Christchurch and Fiji Airways’ services to Nadi. These year-round services will inject a combined 125,000 seats into the market each year,” he said.
“We are also heading into the busy Easter school holiday period, and the commencement of Air New Zealand’s annual seasonal service from Auckland. We expect to see visitors extending their stay in Tropical North Queensland during April and May, with Easter happening so close to the Anzac Day long weekend.
“Significant international conferences are also scheduled in Cairns during the coming months, which will bring thousands of business travellers to the region. The new Escape Lounge will be a welcome addition for those visitors, along with holidaymakers and locals who like to relax and recharge before a flight.”
Escape Lounges are accessible to all travellers, regardless of airline or ticket class, and both pre-booked and walk-in payment options are available.
All works currently underway in the international terminal are aimed at bettering customers’ experience, Mr Barker said.
“We know it can be frustrating waiting for luggage after a long flight, and we work closely with airlines and ground handling partners to continually improve this part of the journey,” he said.
“Cairns Airport is installing two new baggage reclaim belts in the international terminal, and each belt will effectively double the number of items that can flow out to passengers after they arrive. Having the first one now in operation is fantastic, particularly as visitor numbers grow.
“Customers may notice some temporary changes in the departures lounge while these significant works take place, and we appreciate their patience and understanding while our terminal is being transformed.”
The terminal upgrade is due for completion at the end of 2025. The final construction phase includes installation of the second baggage belt, refurbishment of the departures area with new flooring and seating, remodelled bathrooms, and dining and retail enhancements.
The first stage, completed last year, included an overhaul of the check-in and arrivals areas with new flooring, escalators and elevators, replacement of check-in and hire car counters and installation of four glass airbridges.
More information about the terminal upgrade, Escape Lounges or new international flight services is available at cairnsairport.com.au.